{"id":1818,"date":"2026-10-19T10:55:51","date_gmt":"2026-10-19T10:55:51","guid":{"rendered":"https:\/\/ivoireessentials.com\/privacy-policy\/"},"modified":"2026-10-19T11:10:30","modified_gmt":"2026-10-19T11:10:30","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/ivoireessentials.com\/fr\/privacy-policy\/","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1818\" class=\"elementor elementor-1818\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-63119a7 elementor-section-full_width elementor-section-height-min-height elementor-section-height-default elementor-section-items-middle\" data-id=\"63119a7\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-873e9c5\" data-id=\"873e9c5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-dcbbe58 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dcbbe58\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2ce6477\" data-id=\"2ce6477\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-22605c1 elementor-widget elementor-widget-heading\" data-id=\"22605c1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Politique de confidentialit\u00e9<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-afb016c\" data-id=\"afb016c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9fb54dd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9fb54dd\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4f47a08\" data-id=\"4f47a08\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c81493f elementor-widget elementor-widget-text-editor\" data-id=\"c81493f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<div class=\"ie-legal\"><p class=\"ie-eyebrow\">Vos donn\u00e9es<\/p><p><em>Derni\u00e8re mise \u00e0 jour : 19 octobre 2026<\/em><\/p><h2>1. Responsable du traitement<\/h2><p>Ivoire Essentials SARLU, Abidjan, Cocody Akou\u00e9do, Palmeraie G\u00e9nie 2000 (ONEP), BS 20, Lot 2556-257, Ilot 33, C\u00f4te d&#8217;Ivoire. RCCM CI-ABJ-03-2024-B13-02565. Contact pour toute question relative aux donn\u00e9es personnelles : <a href=\"mailto:commercial@ivoireessentials.com\">commercial@ivoireessentials.com<\/a>.<\/p><p>La pr\u00e9sente politique s&#8217;applique au site ivoireessentials.com et \u00e0 toutes ses versions linguistiques. Elle est r\u00e9dig\u00e9e conform\u00e9ment \u00e0 la loi ivoirienne n\u00b0 2013-450 du 19 juin 2013 relative \u00e0 la protection des donn\u00e9es \u00e0 caract\u00e8re personnel et, pour les visiteurs situ\u00e9s dans l&#8217;Union europ\u00e9enne, au R\u00e8glement g\u00e9n\u00e9ral sur la protection des donn\u00e9es (RGPD, r\u00e8glement (UE) 2016\/679).<\/p><h2>2. Donn\u00e9es collect\u00e9es<\/h2><ul><li><strong>Formulaire de contact :<\/strong> votre nom, votre adresse e-mail et le contenu de votre message, ainsi que des donn\u00e9es techniques enregistr\u00e9es lors de l&#8217;envoi (date, page, navigateur et adresse IP).<\/li><li><strong>E-mails et correspondance commerciale :<\/strong> nom, soci\u00e9t\u00e9, fonction, coordonn\u00e9es et informations que vous nous communiquez (produits, volumes, destination).<\/li><li><strong>Statistiques du site (Google Analytics 4) :<\/strong> pages consult\u00e9es, localisation approximative (pays\/ville), type d&#8217;appareil et de navigateur, provenance de la visite et interactions telles que le d\u00e9filement, les clics ou le d\u00e9but de saisie d&#8217;un formulaire. GA4 utilise des cookies et ne conserve pas l&#8217;adresse IP compl\u00e8te.<\/li><li><strong>Journaux de s\u00e9curit\u00e9 :<\/strong> nos outils d&#8217;h\u00e9bergement et de s\u00e9curit\u00e9 enregistrent les adresses IP et les requ\u00eates afin de prot\u00e9ger le site contre les attaques.<\/li><\/ul><p>Nous ne demandons pas de donn\u00e9es sensibles et ne collectons pas sciemment de donn\u00e9es concernant des enfants.<\/p><h2>3. Finalit\u00e9s et bases l\u00e9gales<\/h2><ul><li>R\u00e9pondre \u00e0 votre demande et vous envoyer devis, \u00e9chantillons et documents techniques (mesures pr\u00e9contractuelles et int\u00e9r\u00eat l\u00e9gitime \u00e0 r\u00e9pondre aux demandes commerciales).<\/li><li>Ex\u00e9cuter et g\u00e9rer les contrats de vente, les exp\u00e9ditions, la facturation et les documents d&#8217;exportation (ex\u00e9cution du contrat et obligations l\u00e9gales).<\/li><li>Comprendre l&#8217;utilisation du site et l&#8217;am\u00e9liorer (int\u00e9r\u00eat l\u00e9gitime, ou votre consentement lorsque la loi l&#8217;exige).<\/li><li>Assurer la s\u00e9curit\u00e9 du site (int\u00e9r\u00eat l\u00e9gitime).<\/li><\/ul><p>Nous ne vendons pas vos donn\u00e9es et ne les utilisons pas pour des d\u00e9cisions automatis\u00e9es.<\/p><h2>4. Destinataires des donn\u00e9es<\/h2><p>Uniquement notre \u00e9quipe et les prestataires agissant pour notre compte : Google (messagerie Google Workspace et Google Analytics), Elementor (formulaire du site et service d&#8217;envoi des e-mails), notre h\u00e9bergeur (serveurs exploit\u00e9s par Hetzner Online GmbH en Allemagne) et, lorsque vous passez commande, les transitaires, compagnies maritimes, douanes, organismes d&#8217;inspection et banques n\u00e9cessaires \u00e0 l&#8217;exportation.<\/p><p>Certains prestataires, comme Google, peuvent traiter des donn\u00e9es hors de C\u00f4te d&#8217;Ivoire et de l&#8217;Union europ\u00e9enne, notamment aux \u00c9tats-Unis. Ces transferts reposent sur des clauses contractuelles types ou des garanties \u00e9quivalentes propos\u00e9es par ces prestataires.<\/p><h2>5. Dur\u00e9e de conservation<\/h2><ul><li>Demandes sans suite : jusqu&#8217;\u00e0 3 ans apr\u00e8s le dernier contact.<\/li><li>Dossiers clients et fournisseurs, contrats et factures : 10 ans, conform\u00e9ment aux r\u00e8gles comptables OHADA.<\/li><li>Statistiques du site : 14 mois maximum.<\/li><li>Journaux de s\u00e9curit\u00e9 : quelques semaines.<\/li><\/ul><h2>6. Cookies<\/h2><p>Le site utilise des cookies techniques n\u00e9cessaires \u00e0 son fonctionnement (par exemple la langue et la s\u00e9curit\u00e9) et des cookies Google Analytics (_ga, _ga_*) pour mesurer l&#8217;audience. Vous pouvez \u00e0 tout moment bloquer ou supprimer les cookies dans les param\u00e8tres de votre navigateur, ou installer le module de d\u00e9sactivation de Google Analytics (<a href=\"https:\/\/tools.google.com\/dlpage\/gaoptout\" target=\"_blank\" rel=\"noopener\">tools.google.com\/dlpage\/gaoptout<\/a>). Les vid\u00e9os int\u00e9gr\u00e9es depuis des plateformes tierces peuvent d\u00e9poser leurs propres cookies lors de leur lecture.<\/p><h2>7. Vos droits<\/h2><p>Vous pouvez demander l&#8217;acc\u00e8s \u00e0 vos donn\u00e9es, leur rectification ou leur effacement, la limitation de leur traitement ou vous y opposer, en recevoir une copie dans un format portable et retirer \u00e0 tout moment votre consentement. \u00c9crivez-nous \u00e0 <a href=\"mailto:commercial@ivoireessentials.com\">commercial@ivoireessentials.com<\/a> ; nous r\u00e9pondons dans un d\u00e9lai d&#8217;un mois.<\/p><p>Vous pouvez \u00e9galement introduire une r\u00e9clamation aupr\u00e8s de l&#8217;ARTCI (Autorit\u00e9 de R\u00e9gulation des T\u00e9l\u00e9communications\/TIC de C\u00f4te d&#8217;Ivoire, <a href=\"https:\/\/www.artci.ci\" target=\"_blank\" rel=\"noopener\">www.artci.ci<\/a>) ou, si vous r\u00e9sidez dans l&#8217;Union europ\u00e9enne, aupr\u00e8s de votre autorit\u00e9 nationale de protection des donn\u00e9es.<\/p><h2>8. S\u00e9curit\u00e9<\/h2><p>Nous utilisons des contr\u00f4les d&#8217;acc\u00e8s, des connexions chiffr\u00e9es (HTTPS) et des prestataires reconnus pour prot\u00e9ger vos donn\u00e9es. Aucun syst\u00e8me n&#8217;est totalement s\u00fbr, mais nous agissons sans d\u00e9lai en cas d&#8217;incident.<\/p><h2>9. Modifications<\/h2><p>Nous pouvons mettre \u00e0 jour cette politique. La date indiqu\u00e9e en haut de la page correspond \u00e0 la derni\u00e8re version.<\/p><\/div>\n\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Politique de confidentialit\u00e9<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1818","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ivoireessentials.com\/fr\/wp-json\/wp\/v2\/pages\/1818","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ivoireessentials.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ivoireessentials.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ivoireessentials.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ivoireessentials.com\/fr\/wp-json\/wp\/v2\/comments?post=1818"}],"version-history":[{"count":3,"href":"https:\/\/ivoireessentials.com\/fr\/wp-json\/wp\/v2\/pages\/1818\/revisions"}],"predecessor-version":[{"id":1826,"href":"https:\/\/ivoireessentials.com\/fr\/wp-json\/wp\/v2\/pages\/1818\/revisions\/1826"}],"wp:attachment":[{"href":"https:\/\/ivoireessentials.com\/fr\/wp-json\/wp\/v2\/media?parent=1818"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}